My father taught acrobatic flying, served in WWII, and worked many years as a corporate pilot. Therefore, I grew up with a love of travel and a fascination for airplanes. The influence of my father’s words and my frequent travel as a corporate trainer have given me a repertoire of leadership lessons based on flying. More
Author: Susan Wright-Boucher
About Susan Wright-Boucher
Posts by Susan Wright-Boucher:
Are you maximizing business downtime to do the things that will save time, stave off maintenance problems and remove roadblocks for the future?
Living in a northern climate, the long winters create downtime for people to do things that are neglected during busy times. These include regular home maintenance, purging clutter, filing income tax and working on things of interest. Like the seasons, organizations experience fluctuations during the business cycle. Peak seasons require teams to focus on major priorities, while the slower seasons allow for downtime… and downtime provides an opportunity to Rest, Repair and Renew for the new season.
Listed below are some activities I share with you, using my 3 R’s of Downtime planning: More
Heather is a wonderful graphics designer and communications consultant who recently started her own business. In an effort to gain clients and build credibility as the new designer on the block, she created several designs with little direction from the client and with no pay. This proved frustrating and some of her designs were plagiarized. In her effort to please the client she also agreed to meet their unrealistic deadlines, causing her to work strenuous, long hours. More
Have you ever worked with a team where conflict was prevalent? I have. It’s very difficult to work effectively when some of your colleagues are fighting!
My thoughts turn to the story of Coach Ken Carter, who in 1999, rose to the challenge of turning a dysfunctional group of high school students into a synergistic and successful basketball team — a team that made it to the high school play offs. In the movie “Coach Carter,” starring Samuel L. Jackson, I noted some of the strategies he used to bring his team together despite the infighting. Here are some pearls of wisdom I gleaned from this true and inspiring story. More
Are you ready to take the leap into a leadership role? Becoming a supervisor requires energy, focus and fortitude as you spread your wings for the flight.
Over the years I have coached many supervisors who were at various stages in their development — some were seasoned leaders, some new in the job and some were aspiring to become supervisors. I always asked the aspiring leaders this question: “Is this the right time for you to take on the supervisory role?”
It is a question worth exploring, as some make the jump prematurely and struggle to land on solid ground. More
A CEO serving employees at a banquet, a supervisor bringing morning coffee to new parents, a shipping company president rolling up his sleeves and unloading a truck.
Over the years I have observed many senior leaders in a variety of situations — and the ones who really inspired me were those who graciously served others. More